Our Terms & Conditions
1.Acceptance of Terms
By purchasing andaccepting delivery of any products supplied by Callisto Labs ("Products"), you agree to be bound by these terms and conditions
(the "Terms and Conditions"). Any other terms or conditions contained
in any order form or other document submitted by you which are inconsistent
with, or in addition to, these Terms and Conditions are rejected, objected to,
and shall be deemed void and of no force or effect.
2. Use of Products
a. Callisto Labs products are intended solely for laboratory and research purposes unless otherwise explicitly stated. The purposes not intended for products sold here include, but are not limited to, in vitro diagnostic purposes, use in foods, drugs, medical devices, cosmetics for humans or animals, or for any commercial purposes.
b. Buyer acknowledges that the products have not been tested by Callisto Labs for safety and efficacy in any use other than laboratory and research purposes. Buyer expressly represents and warrants to Callisto Labs that they will properly test and use any products purchased from Callisto Labs in strict compliance with all applicable Bulgarian laws and regulations, as well as any other relevant international laws and regulations.
c. You acknowledge that Callisto Labs products are intended for research purposes, and it is your responsibility to ensure compliance with all applicable European and Bulgarian regulatory requirements. You are aware that these Products may not be listed on the relevant regulatory inventories, and you are obligated to verify their eligibility for use in accordance with the applicable laws and regulations in your jurisdiction.
d. You have the responsibility to verify the hazards and to conduct any further research necessary to learn the hazards involved in using Products purchased from Callisto Labs. You also assume the duty to warn your employees, those associated with you, and any auxiliary personnel (such as freight handlers, etc.) of any risks involved in using or handling the Products.
e. You agree to comply with instructions, if any, furnished by Callisto Labs relating to the use of the Products and not misuse the Products in any manner.
3. Compliance with Bulgarian Regulations
You are responsible for ensuring that the products purchased from Callisto Labs comply with all applicable laws and regulations in Bulgaria, including but not limited to, the Bulgarian Law and other relevant regulatory statutes.
4. Indemnity and Liability
You shall indemnify and hold Callisto Labs, its agents, employees, and representatives harmless from and against any and all claims, damages, losses, costs, or expenses (including attorney's fees) resulting from your use or handling of the Products, your breach of these Terms and Conditions, or any negligence, recklessness, or misconduct on your part.
5. Governing Law and Dispute Resolution
All disputes allegedly arising from the legality, interpretation, application, or performance of your order, the Products, or any of these Terms and Conditions shall be governed by Bulgarian law, and any disputes shall be resolved through arbitration in accordance with the rules of the Bulgarian Chamber of Commerce and Industry.
6. BDA Disclaimer
The statements made within this website have not been evaluated by the Bulgarian Drug Agency (BDA). The statements and the products of Callisto Labs are not intended to diagnose, treat, cure, or prevent any disease or health condition.
7. Age Restriction
You must be at least 18 years of age to purchase goods on this website.
8. Resale, Distribution, and Export Prohibited
You warrant to Callisto Labs that you will use the Products directly and as permitted above, and you further agree that the Products may not be marketed, distributed, resold, or exported by you for any purpose.
9. Patent Disclaimer
Eon Biotech does not warrant that the use or sale of the Products delivered hereunder will not infringe the claims of any Bulgarian or other patents covering the product itself or the use there of in combination with other products or in the operation of any process.
10. Returns
We regret to inform you that we do not accept any returns or exchanges for any orders placed on our website. This policy is in place to maintain the safety and quality of our products, as well as to ensure the integrity of our customers' orders. The only exception is for products directly returned by customs, in which case, please contact our customer support team for assistance.
11. Technical Assistance
At your request, Callisto Labs may, in Callisto Labs sole and absolute discretion, furnish technical assistance and information with respect to Callisto Labs Products. Callisto Labs makes no warranties of any kind or nature, express or implied, with respect to technical assistance or information provided by Callisto Labs or its personnel.
12. Ethical Research Mandate
a. Callisto Labs strongly encourages all research to be conducted in compliance with the appropriate regulatory framework.
b. Mammalian research must meet high ethical and scientific standards. Studies conducted in Bulgaria must be designed, reviewed, approved, and implemented in accordance with accepted ethical principles and Bulgarian regulatory authority regulations. It is the responsibility of each research institution to ensure that all individuals using animals in research or teaching are appropriately trained.
13. Customer Reviews and Chargebacks
If legal action is taken by you against Callisto Labs and not approved by Callisto Labs, you agree to pay all legal fees incurred by Callisto Labs.
14. Miscellaneous
a. Callisto Labs failure to strictly enforce any particular term or condition contained herein or to exercise any right with respect to your order shall not constitute a waiver of Callisto Labs right to strictly enforce such terms or conditions or exercise such right thereafter. All rights and remedies are cumulative and are in addition to any other rights and remedies Callisto Labs may have at law or in equity.
b. If any of these terms shall be held to be invalid, illegal, or unenforceable, the validity, legality, and enforceability of the remaining provisions shall not be affected or impaired thereby. The section headings herein are for convenience only; they form no part of the Terms and Conditions and shall not affect their interpretation. These Terms and Conditions shall be binding upon, inure to the benefit of, and be enforceable by, the parties hereto, and their respective heirs, personal representatives, successors, and assigns.